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FAQ

I am a quilter/sewist, can I purchase directly from you?

We do not sell direct to individuals and only sell wholesale (business to business). If you are searching for our fabric collections, please visit our shop locator for a list of stores that carry our line by state. You may also want to try Online Retailer, or eBay and Etsy.

I am a retailer or manufacturer. How to I order from Dear Stella?

Existing customers can easily register for a login to order online. If you would like to open a new wholesale account, please complete this new account application or call 800-466-0666 to speak to a Customer Service Representative. Our Customer Service team will review your new account application If approved, Customer Service will follow up with an email to help you place your first order. We also have a list of regional sales reps covering specific territories in the United States. You can place orders through your regional sales representative, or directly with us by phone (800-466-0666) or email.

Can you tell me a specific store where I can purchase a fabric or fabric?

If the fabric is relatively recent, we can assist by reviewing which stores may have ordered most recently. To facilitate a search, please provide the full style name and color (e.g. Stella-1150 Marshmallow). Generally, we recommend reviewing our shop locator and trying contacting the shops near you.  Googling the complete style number and the word fabric is also a quick way to find retailers who may have stock on a style.

If you are trying to locate one of our out-of-print designs, we recommend searching online auction sites. Unfortunately, we do not keep an archive of out-of-print fabrics that we are able to sell to individuals.

Do you have printed catalog?

As our product line changes frequently, our website is our catalog. You can review our most recent product releases in our Digital Catalog.

I printed out a free pattern from your website but the templates are too small. What did I do wrong?

Turn off Page Scaling or Fit to Page in the print dialog box to print the templates at actual size (100%). Be sure to measure your templates to ensure they are the correct size before cutting.

 


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